AI as Your New Team Member: Scaling with Confidence – with Michael Joyce

In this episode of AI Today, host Kathleen Walch speaks with Michael Joyce, Enterprise Service Delivery and AI Transformation Leader at Cisco, about what it really takes to move AI from experimentation to operational impact in enterprise project delivery. Drawing on his experience leading technical program management teams across multiple customers, Michael shares how Cisco is applying generative AI to accelerate service delivery, improve decision quality, and empower project managers. ...