The 10 KPIs That Predict Whether Your Healthcare Practice Will Grow

<p>If you&#39;re running a healthcare organization, you&#39;re likely drowning in data. But are you tracking the right metrics? </p><p><br></p><p>📌 In this episode of All Things LOCS, hosts Dr. Dan Neissany, DPT, and Antonio Garcia break down the 10 most important KPIs every healthcare organization should be reviewing regularly. From employee turnover rate to patient satisfaction, denial rates, and cash collection, the hosts provide a practical framework for understanding what matters most. </p><p><br></p><p>✅ Key Takeaways</p><p>🔹Employee turnover rate and its hidden business costs</p><p>🔹The importance of employee engagement and ENPS</p><p>🔹Cancellation and no-show rates as indicators of patient progression</p><p>🔹 Provider utilization and its impact on staffing decisions</p><p>🔹Denial rates and how to reduce them</p><p>🔹Patient satisfaction and its connection to culture and referrals</p><p>🔹Documentation and billing error rates and their financial impact</p><p>🔹Referral source diversification for stable growth</p><p>🔹Reimbursement per visit and its effect on revenue optimization</p><p>🔹Cash collection as a real-time financial health indicator</p><p><br></p><p>Want help developing the KPIs that will take your practice to the next level?</p><p>Book a strategy call: https://calendly.com/bestpracticestrategies/strategy-call?month=2026-07&amp;date=2026-07-21</p><p><br></p><p>Explore free resources and training: https://tbpstrategies.com</p><p><br></p><p>⏱️ Chapter Markers</p><p>- 0:00 Introduction to KPIs in Healthcare</p><p>- 8:47 Employee Turnover Rate and its Business Impact</p><p>- 16:25 Employee Engagement and ENPS</p><p>- 21:40 Cancellation and No-Show Rates</p><p>- 25:00 Provider Utilization and Staffing</p><p>- 26:52 Denial Rates and Revenue Cycle Management</p><p>- 29:49 Patient Satisfaction and its Cultural Impact</p><p>- 34:25 Documentation and Billing Error Rates</p><p>- 40:35 Referral Source Diversification</p><p>- 44:25 Reimbursement Per Visit and Revenue Optimization</p><p>- 47:04 Cash Collection and Financial Health</p>