“It’s Done in 30 Seconds Now”—How AI Changed Her Brokerage

Jordan Chantry is the Founder and Principal Broker of MVM Finance Group, a Melbourne brokerage built around relationships, not transactions. After starting in broking at 18, Jordan spent more than a decade working across admin, broker support, broking, operations and team management before launching MVM Finance Group in 2023 with a four-month-old baby at home.

But this conversation goes well beyond starting a brokerage.

Jordan breaks down how she built a business around limited hours, young kids, strong systems and ruthless time management,settling just under $50 million in her first year, taking six months off after having her second child, then still settling close to $61 million the following year. She talks about outsourcing, AI, client communication, database referrals, social media, and why brokers become the bottleneck when they touch too many parts of the file.

She also gets into building a workplace that actually works for parents, hiring a team of mums, bringing on a five-month-pregnant employee, and why flexibility is not a weakness when the right people are in the right roles. For brokers trying to grow without working 70-hour weeks, Jordan’s story is a sharp reminder that better systems, clearer boundaries and smarter people can build a better business.

If you're a mortgage broker, brokerage owner or finance professional trying to scale sustainably, use AI properly and build a team that does not depend on you for every decision — this one's for you.

2:21 — 10 Years Of Lessons — Learning What To Do And What To Avoid

4:10 — Starting MVM With A Baby — Building A Brokerage From The Couch

9:16 — Life As A Business — Time, Outsourcing & Mental Load

11:34 — No 70-Hour Weeks — How Jordan Works Around Young Kids

14:37 — AI For Assessments — Faster Responses, Cleaner Files & Better Approvals

19:44 — Inside The Team — Customer Care, Marketing & Offshore Support

22:06 — $50M In Year One — Database, Referrals & Personal Network Growth