911 Dispatcher Alex Scott Shares the Reality of Emergency Calls | Built Different 39

In this episode of Built Different, host Colin Ledbetter sits down with Alex Scott, a Saint Louis County Police dispatcher and supervisor, to talk about the unseen side of law enforcement.Alex shares what it’s really like working behind the headset — from handling hundreds of emergency calls, coordinating officers during high-stress situations, and managing life-or-death moments, to the emotional toll dispatchers carry every day. The conversation dives into police communications, critical incidents, mental health, teamwork inside dispatch centers, and the realities of working 12-hour shifts in public safety.This episode gives an inside look at the people who keep first responders connected when seconds matter most.🔔 Subscribe for more conversations with first responders, law enforcement, military, and people who are truly Built Different.#police #dispatch #builtdifferent