Why You Should Segment Based on Identity, Not Demographics

In this episode, I'm breaking down why most nonprofit segmentation isn't really segmentation at all — it's sorting. Age, gift size, and zip code tell you almost nothing about why someone actually gives, and the research backs that up. I walk through why donors cluster around trust and values far more than demographics, why messages that match someone's sense of self get processed more deeply and persuade more effectively, and I hand you three practical identity lenses — role, values, and rela...