How the Snapple Lady Turned Fan Mail Into a Pop Culture Movement

Before there were influencers, before comment sections, before anyone thought to scroll through customer letters for content, there was Wendy Kaufman, doing it all from a desk at a small drinks company in New York.

The woman who became the face of one of the most beloved ad campaigns of the 90s as The Snapple Lady shares what it really took to get there, and what nobody knew about her at the time.