ENCORE Dead Heat: The Danger Of Home Power Shutoffs

Summer is here, temperatures are rising — and so are electric bills. That also means many people are facing a severely overlooked issue: power shutoffs. According to a report by the U.S. Energy Information Administration, in 2024 utility companies disconnected U.S. households from electricity more than 13.4 million times due to a customer’s inability to pay. When that happens, people can’t turn on their lights, keep food refrigerated, or cool down the home. And regulations preventing shutoffs during extreme heat events are woefully inadequate.

But when utilities help pay the upfront costs of efficiency upgrades, the customers and utilities can both save energy — and money. How do we protect the most vulnerable people from the dangers of home power shutoffs?

Guests:

Jean Su, Energy Justice Director, Center for Biological Diversity

Sanya Carley, Co-Director, Energy Justice Lab, University of Pennsylvania

Tamara Jones, Co-Executive Director, Clean Energy Works

Highlights:

00:00 Introduction

4:15 Jean Su on topline takeaways from nationwide data

10:04 Jean Su on why utilities don’t cover the cost of non-payment

12:55 Jean Su on polices to prevent shutoffs

16:16 Jean Su on the reality of underreported shutoffs