Dental Practice Heroes

← Dental Practice Heroes31 aug · 30 min

Simple Ways to Turn Patient Objections Into a Yes

Simple Ways to Turn Patient Objections Into a Yes31 aug30 min

Cost, timing, pain, insurance. These objections don't mean a patient is saying "no." In this episode, the DPH coaches share how they handle the most common patient objections and turn them into a "yes." You'll learn how to present treatment plans big and small — with confidence, and without being salesy or putting patients on the defensive. Topics discussed: (00:00) Introduction (01:51) Why even obvious treatment gets turned down (04:42) Defining an objection (and why they happen) (06:47) Han...