Why Your Business Isn't Growing (And How to Fix It)

<p>Discover more marketing insights and top agencies at <a href="https://www.designrush.com/?utm_source=youtube&utm_medium=social&utm_campaign=2026-q3-podcast-episode-151" target="_blank" rel="noreferrer noopener"><u>https://www.designrush.com</u></a> </p><p>Lisa Robbin Young has spent over three decades evolving Ark Entertainment Media, steering the business through market shifts, rapid expansion phases, and major strategic pivots.  </p><p>DesignRush Podcast host Kia Johnson speaks with Lisa about the operational frameworks behind long-term business growth, including how Ark doubled its earnings in 2018 and established an 80% client retention model.  </p><p>Lisa also unpacks how founders can eliminate CEO bottlenecks, why transitioning to flexible month-to-month terms increased long-term retention, and how she repositioned her advisory offers around high-stakes decision-making and organizational resilience.  </p><p>What you’ll learn: </p><ul><li><p>How an 80% client retention rate fuels predictable business expansion  </p></li></ul><ul><li><p>How founders can remove operational bottlenecks to scale team execution  </p></li></ul><ul><li><p>Why high-trust delivery models outperform high-friction lock-in contracts  </p></li></ul><ul><li><p>How to reposition core offers for resilience during market shifts  </p></li></ul><p>About Lisa Robbin Young: </p><ul><li><p>Founder of Ark Entertainment Media, leading the company&#39;s evolution since 1993  </p></li></ul><ul><li><p>Strategic advisor and keynote speaker specializing in business resilience and high-stakes decision-making  </p></li></ul><ul><li><p>Doubled company earnings in 2018 while building a membership model with ~80% retention  </p></li></ul><p>Related DesignRush resources: </p><p>Customer retention &amp; web design trends: <a href="https://www.designrush.com/agency/website-design-development/trends" target="_blank" rel="noreferrer noopener"><u>https://www.designrush.com/agency/website-design-development/trends</u></a> </p><p>B2B SaaS marketing strategies: </p><p><a href="https://www.designrush.com/agency/software-development/trends/b2b-saas-marketing" target="_blank" rel="noreferrer noopener"><u>https://www.designrush.com/agency/software-development/trends/b2b-saas-marketing</u></a> </p><p>Subscribe to the DesignRush Podcast for more practical lessons from founders, CEOs, and business leaders.  </p><p>#DesignRushPodcast #BusinessGrowth #Leadership #ClientRetention #B2BStrategy </p>