
← DesignRush Podcast12 aug · 19 min
Brand Messaging Mistakes That Make Customers Tune Out
<p>Discover more marketing insights and top agencies at <a href="https://www.designrush.com/?utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">https://www.designrush.com</a> </p><p>DesignRush Podcast host Kia Johnson speaks with Updraft Brand Founder and former Just Eat CMO Mat Braddy about why brands lose customers when marketing starts with what the company wants to say instead of what people care about. </p><p>Braddy also shares how creative freedom influenced Just Eat’s brand voice, why CEOs and boards affect the quality of marketing, and where AI falls short without a strong story behind the work. </p><p>What you’ll learn in this episode: </p><ul><li><p>Why customers ignore inside-out brand messaging </p></li></ul><ul><li><p>How to identify the problem customers actually care about </p></li></ul><ul><li><p>Why creative teams need room to develop a distinctive brand voice </p></li></ul><ul><li><p>How AI can increase marketing output without improving the idea </p></li></ul><ul><li><p>Why marketers should study brands outside their own industry </p></li></ul><ul><li><p>How storytelling keeps marketing relevant to customers </p></li></ul><p>Related DesignRush resources: </p><p>Explore top brand strategy agencies: <br /><a href="https://www.designrush.com/agency/logo-branding/brand-strategy?utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">https://www.designrush.com/agency/logo-branding/brand-strategy</a> </p><p>Read about AI marketing risks: <br /><a href="https://news.designrush.com/ai-marketing-risks-brands-cant-ignore?utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">https://news.designrush.com/ai-marketing-risks-brands-cant-ignore</a> </p><p>#BrandStrategy #MarketingStrategy #AIMarketing #BrandMessaging #DesignRushPodcast </p>