43. The Coaching Skill Every Employment Adviser Needs

<p>Listening is one of the most important skills in employment coaching. But there’s a big difference between simply hearing what a client says and truly listening to understand them.</p><p><br></p><p>In this episode, Claire explores the concept of active listening and why it can transform your conversations with clients. She introduces the OARS method from motivational interviewing - a simple framework using open questions, affirmations, reflections and summaries - and explain how these responses can help clients feel heard, understood and supported.</p><p><br></p><p>She also shares one of the most powerful (and often overlooked) coaching techniques: the use of silence.</p><p><br></p><p>If you support people through job search, career change or employment barriers, these techniques can help you build stronger relationships and unlock deeper conversations with clients.</p><p><br></p><p>For more practical coaching tools and techniques, subscribe to the Employment Coaching newsletter or visit the <a href="https://careerology.org/adviser-training/">Careerology website</a> to explore our training courses for employment advisers and supported employment professionals.</p><p><br></p>