
← All Things Negotiation21 Jul · 1 h 12 min
Roger Carstens: America’s Chief Hostage Negotiator
<p>Stan talks with Roger Carstens, former U.S. Special Presidential Envoy for Hostage Affairs and ex–Army Ranger/Special Forces officer, about high-stakes hostage negotiations and the realities of persuading adversaries. </p><p>Carstens explains how the hostage office was created after U.S. failures in Syria, argues engagement is essential despite “we don’t negotiate” rhetoric, and reports his team helped bring home 65 Americans and over 250 non-Americans. </p><p>He details preparation methods, identifying true decision-makers, and the often tougher “interagency combat” inside Washington. Case discussions include Russia prisoner swaps involving Viktor Bout, expanding negotiations into a multi-country deal, efforts to include Alexei Navalny, and the importance of allies. </p><p>He describes President Biden’s deep involvement with Gaza hostage families, contrasts Iranian tactics with other states, and emphasizes trust, empathy, transparency, intuition, and creativity.</p><p><br></p><p>01:55 Military Roots of Negotiation</p><p>02:57 Special Forces Mindset</p><p>05:22 Hostage Envoy Office Origins</p><p>07:21 Why You Must Engage</p><p>09:38 Inside a Russia Swap Prep</p><p>10:50 Finding the Real Decision Makers</p><p>14:50 Interagency Friction and Resilience</p><p>17:00 Families as Creative Partners</p><p>19:53 What Makes a Fair Trade</p><p>24:05 Hardest Negotiation Is Internal</p><p>25:27 Victor Bout After Release</p><p>26:28 Enlarging the Swap With Allies</p><p>28:35 Navalny on the Table</p><p>33:18 Allies and Trust at the Top</p><p>34:10 Biden and Gaza Hostage Families</p><p>36:47 Tragedy on the Call</p><p>38:45 White House Takes Lead</p><p>40:26 Relationships First</p><p>41:42 Iranian Negotiation Games</p><p>44:02 Winning Over the Taliban</p><p>47:45 Maduro and Venezuela Lessons</p><p>53:07 Intuition and Judgment</p><p>58:28 China and Building Rapport</p><p>01:01:39 Surging Trust Fast</p><p>01:06:33 Lightning Round and Closing</p><p>Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. </p>