Real Business Owners. Real Questions. Real Answers. (Q&A)

A med spa owner asked when she should hire help. David's answer: six months ago. That's the energy of this entire episode, real business owners asking the hard questions, and David and Stan answering from experience, not theory.

In Episode 22 of Built By Doing, David and Stan field questions from business owners across different industries; from pricing and profit margins to hiring, outsourcing, employee retention, and how long it really takes before a business makes money.

Inside this episode:

- Why David Alan Clothing has never run a single discount or promotion — and never will

- The furniture store trap: how training customers to wait for sales kills your business

- How to A/B test pricing without tanking your brand

- The reverse-engineering method for setting profit margins (start from how much you want to make)

- Why "six months ago" is always the right answer for when to hire

- The exit interview strategy that stops you from losing your next good employee

- Why David would pay for a mobile detailer to service his clients’ cars during fittings

- The 5-year rule: if you haven't grown by year 5, something fundamental needs to change

- Why it takes 90–120 days just for marketing to start showing results