CGI 2026: Past Presidents: How Legal Ops Found Its Voice

Recorded live from the bustling floor of CLOC Global Institute (CGI) 2026, this episode of CLOC Talk brings together three of legal operations' most respected voices—Jen McCarron, Mary Carroll, and host Mark Ross—for an honest, inspiring conversation about the evolution of the profession. They share the unexpected opportunities, bold career moves, and pivotal moments that shaped their journeys long before legal operations became the thriving discipline it is today. Packed with personal stories, hard-earned lessons, and practical advice for professionals at every stage of their careers, this episode offers an inside look at what it takes to lead, innovate, and thrive in one of the legal industry's fastest-growing fields.