About this podcast
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
625 episodes · business
Creating Disney Magic
About this podcast
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
Latest episodeHonoring Heritage Doesn't Mean Staying The Same
Recent episodes
- Can Your Operation Keep Your Promises?1 Sept · 16 min
- Little Problems Become Big Problems25 Aug · 16 min
- Take a Position of Leadership on Safety18 Aug · 15 min
- Be a Good Role Model11 Aug · 15 min
- Advice for College Students4 Aug · 15 min
- Get Out and Walk the Front Line28 Jul · 16 min
- Use Customer Service Standards21 Jul · 15 min
- The Real Cost of Turnover and Retention14 Jul · 15 min
- How to Stay Curious in a World of AI7 Jul · 14 min
- You Know What To Do, Now What30 Jun · 13 min
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