Email In Tern Finally Works Like Real Email

<p><strong>Episode Overview</strong></p><p>This week&#39;s Flight Path brings hosts David Shull (CEO and Co-Founder), Molly Johnson (Head of Product), and Brad Turner (Head of Design) through one of the biggest update weeks yet. The headline is a full rework of email in Tern: CC and BCC support, a wider recipient picker that isn&#39;t locked to trip contacts, and a new toggle between sending as one thread or as individual mail-merge style emails. Alongside that, rooms and cabins can now carry their own photos directly, ALG reservations import straight into itineraries through a new formal partnership, and group trip workflows can finally be set to apply only to regular trips. The episode wraps with a run of quality-of-life fixes advisors have been asking for. Next week brings a deep-dive ALG Vacations webinar and an early look at a new hotel discovery experience.</p><p><br></p><p><strong>Episode Topics</strong></p><p>(02:46) Email Overhaul. CC/BCC support, an expanded recipient picker, and a thread vs. mail merge toggle unify email across the app.<br>(09:00) Room Media. Photos now attach directly to individual rooms and cruise cabins instead of living inside text descriptions.<br>(12:19) ALG Import Integration. A new formal partnership pulls ALG reservations line by line into Tern itineraries, with an AI chat option.<br>(17:43) Group Trip Workflows. Auto-apply workflows can now be scoped to regular trips only, so they no longer misfire on groups.<br>(20:53) Quality of Life Round-Up. Custom default cover photos, one-click address field copying, added credit card authorization details, and card-type icons.</p><p><br></p><p><strong>Show Highlights</strong></p><ul><li>Email in Tern now behaves like the inbox advisors already know, closing out a 500+ vote request</li><li>Room and cabin photos sell the room, not just the trip</li><li>ALG bookings import without manual re-entry, with an AI-assisted path too</li><li>Group workflows and regular trip workflows finally stay out of each other&#39;s way</li></ul><p><br></p><p><strong>Keywords</strong></p><p>Tern, Flight Path podcast, itinerary builder, travel advisor workflow, AI product tools, product updates</p><p><br></p><p><strong>ALG Vacations Webinar</strong></p><p>Want the deep dive on the ALG import integration? Register here: <a href="https://tern.travel/events/tern-alg-vacations">https://tern.travel/events/tern-alg-vacations</a></p>