How Rafa Oliveira Turned Around JDE Peet’s

Heineken appointed a new CEO. It is Rafael Oliveira’s and this episode examines JDE Peet’s turnaround under his leadership as a case study in modern FMCG revenue management. Facing severe coffee inflation, Oliveira shifted the business away from promotional dependency, range proliferation and volume chasing, toward disciplined pricing, portfolio pruning, stronger brands and local price-pack architecture. The headline profit improvement looked modest, but the source of business P&L shows a...