Paying Down Revenue Data Debt with Tom Opper

Scott Ward hosts Tom Opper, founder of RevOpx and a revenue data debt expert, on the HabitStack Podcast. Tom explains why growing companies drift away from being client centric as they scale, and how information gets lost in the handoffs between marketing, sales, customer support and customer success. He introduces the idea of "true signals," real client actions like expressed pain, as better leading indicators than typical MQL counts, and argues most companies tolerate conversion rates that ...