The HR Mistakes That Can Actually Get You Sued | Lazy Leverage #121

Jessica Doyle's CEO and CFO were hand-building the company's reports in Excel. The formulas kept breaking, which meant the owners of the business were the ones fixing them. So Centennial went looking for a teammate who worked opposite hours, and the fix would be waiting before anyone logged on.

In this one: what it takes to run people operations across three companies at once, why HR's love of process makes global hiring feel like breaking a rule, and what changes when a talent leader stops being reactive and starts planning ahead.

Chapters:00:00 - Intro01:05 - Welcome to Lazy Leverage01:15 - Three Companies, One HR Team04:14 - What Managers Misunderstand About People07:50 - The CEO and CFO Were Building the Reports11:33 - The Prep Cook Model, and Why It Blooms13:50 - Building Marketing, Then Building HR17:32 - HR and the Habit of Saying No21:24 - Start New Concepts or Buy Old Ones23:42 - Where Are Your Employee Records26:32 - Advice for HR Leaders Going Global29:46 - Visit Your Team, It's a Business Expense

References Mentioned in This Episode -

Quotes Referenced:Jessica Doyle on management: "You're not just managing somebody else's workload. You're managing people's feelings, and people's personal lives."The leadership framework Jon cites at Sagan: habit one is know and take care of your people, habit two is communicate about performance, positive and negative.

People & Companies Cited:Centennial Investment Partners, and the three companies Jessica covers: Loved Veterinary Services, in-home euthanasia and end-of-life care for pets; Dayrise Wellness, mental health therapy for all ages; and The Autism Therapy Group, one-on-one ABA therapy for children and young adults with autism

Tools Mentioned in the Episode:ADP, Indeed, Excel, HRIS, Sagan AI agents

Follow Jon: https://www.linkedin.com/in/jonmatzner/| https://x.com/MatznerJon| https://jonmatzner.com/Follow Jessica Doyle: https://www.linkedin.com/in/jessica-doyle-81222aa7/| https://centennialinvestmentpartners.com/

🌎 Brought to you by Sagan Passport: https://saganpassport.comSchedule a free consulting session: https://www.saganpassport.com/free-consultation

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