From Broken Healthcare to Hope: How Patients Win with Direct Contracts and Nurse Navigation

On this episode of Patients Win, we’re flipping the script on healthcare with a powerful conversation about real change, resilience, and the mission to put patients first. Hosts Troy Reichert and Dr. Jonathan Bushman welcome special guest Tracy Creger: a nurse, patient advocate, and president of Connect Benefits, whose personal journey from the frontline of nursing to healthcare innovation is nothing short of inspiring. You’ll hear the remarkable story of how witnessing first-hand the devasta...