Shopify Masters

← Shopify Masters20 Aug · 37 min

The Science of Scent: How Nicola Elliott Scaled NEOM into a Global Wellness Powerhouse

The Science of Scent: How Nicola Elliott Scaled NEOM into a Global Wellness Powerhouse20 Aug37 min

NEOM founder Nicola Elliott built a global wellness brand organized entirely around four core wellbeing needs: Sleep, De-stress, Energy and Mood Boost. Starting with a single candle and a £15,000 bet, the company used essential oils to create a global business. Nicola shares how centering customer emotions shaped NEOM’s product line, retail strategy, and expansion into the US.