
← TechKNOWlogy5 Nov 2025 · 19 min
What is DEX? and AI's impact - Jed Ayres on Transforming End-User Computing
<p>Join host Ken Umansky on TechKNOWlogy as we explore the crucial topic of Digital Employee Experience (DEX) with special guest <a href="https://www.linkedin.com/in/jedayres" target="_blank" rel="ugc noopener noreferrer">Jed Ayres, CEO of ControlUp</a>.</p><p><br /></p><p>In our current work-from-anywhere environment, DEX is more vital than ever. Jed, who has over 20 years of experience across workspace management and virtualization, walks us through:</p><p><br /></p><ol><li>Defining DEX: Getting a clear understanding of what DEX truly means.</li><li>Relevance: Why DEX is non-negotiable for modern businesses.</li><li>AI's Role: The surprising impact Artificial Intelligence is having on enhancing the digital experience.</li><li>The Roadmap: The Best Steps for Organizations to Start Their DEX Journey.</li><p><br /></p></ol><p>Jed is a recognized leader who successfully drove IGEL's pivot to a software-first company. Tune in to learn how he is bringing that same transformational energy to ControlUp!</p><p><br /></p><p>Thanks for joining us! Please remember to contact Jed if you have any further questions about DEX.</p><p><br /></p><p>Next time: We'll dive into how cutting-edge technology is being implemented across many industries.</p><p><br /></p><p>Contact Performix Business Solutions: <a href="https://www.performixbiz.com/" target="_blank" rel="ugc noopener noreferrer">Performixbiz.com</a></p>