E171: How do we put the "human" back into AI processes in fincrime?

You've seen the stories: a big company makes staff redundant, replaces them with a shiny AI feature, then quietly hires them back once it all goes wrong.

Why does this keep happening? Swapping human expertise for AI is never a straight substitution – especially in financial crime.

Our expert host, Marit Rødevand, is joined by Craig McLeod, Partner in Financial Crime & Risk Consulting at EY, to discuss: How do we put the "human" back into AI processes in fincrime?

The pair discuss: the current issues with AI implementation, where the human element is essential, and how we 'course correct' for the future.

Producer: Matthew Dunne-Miles

Editor: Dominic Delargy

Video: Loïs Dunford

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The Laundry explores the complex world of financial crime, anti-money laundering (AML), compliance, sanctions, and global financial regulation.

Hosted by Marit Rødevand, Fredrik Riiser, and Robin Lycka, each episode features in-depth conversations with leading experts from banking, fintech, regulatory bodies, and investigative journalism — dissecting headline news, unpacking regulatory trends, and examining the real-world consequences of non-compliance.