
← Verbonden24 Mar · 17 min
The Soul of the Experience
<p>Can a 50-euro error on a payslip destroy your corporate culture? In this episode, Michaël Custers, Chief Strategy Officer at SD Worx, explains why employee experience is a marketing discipline applied internally. We move from the theory of value disciplines to the practical "social contract" of work.What you will learn:</p><p><br></p><p>* The 3 ways to differentiate your organization (Cost, Innovation, or Relationship).</p><p>* Why technology must "absorb" legislation so humans can focus on happiness.</p><p>* The difference between "Stable Stakes" and "Delighters."</p><p><br></p><p>Welcome to Verbonden, the podcast where we make complex architecture concrete. My name is Elise Luyckx, and today we find the soul in the machine.</p><p><br></p>