Within the Trenches Ep 669

Ep. 669 features a LIVE broadcast from the 2026 NC PSAP Manager's Conference.

Episode topics –

Real-life stories from dispatchers and center managers about entering and growing in 911 careers

The importance of resilience, support systems, and coping mechanisms in emergency communications

Advancements in Next Generation 911 technology and statewide disaster response strategies

Generational impacts, career motivation, and memorable calls in the dispatch profession

Recruitment advice and resources for those considering a career as a 911 telecommunicator in North Carolina

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.