Do Client Reviews Need Big Wins to Add Value?

This week on Your Broker Admin, I ask whether client reviews really need big wins to add value, featuring the latest Reviews Wrap-Up and an important ANZ Broker Portal update.

The Reviews Wrap-Up highlights how everyday reviews can still deliver interest savings, new lending opportunities and valuable client conversations without anything particularly spectacular happening.

This week’s Humpday Helper tackles ANZ’s new Broker Portal support staff access and how the new multi-Broker setup actually works.

Plus, September 2 takes us from a city-changing disaster to the curious case of eleven days that simply vanished from the calendar in this week’s History Bite.