136: When Ops Execs Hold Things Too Tightly

Find the full transcript and more support for ops execs at YourFutureRealized.com/136. At the head of the table, she didn’t even need to hear the whole question: ‘So… what do we do?’ Her brain was already three steps ahead. She snapped into gear and started assigning next steps. Tight, clear, fast, efficient. She calls it her “robot mode.” The room relaxed as people started typing again, but her shoulders still felt like they were up around her ears. She wished she could escape for five minut...