Why Jumping to Fix-It Mode Is the One Habit That's Breaking Your Business Relationships | EP 46

Send us Fan Mail You're mid-call with a client. They're frustrated, something slipped, something didn't land the way they imagined and before they've even finished their sentence, your brain is already three steps ahead. You're building the solution. You're being efficient. You're doing what you do best. Except they haven't felt heard yet. And that gap - between solving and understanding - is exactly where business relationships start to fall apart without anyone realizing why. In this episod...