Presence Over Perfection Franklin County Is Reframing The Conversation Around The Child Support Agency

Franklin County Child Support Enforcement Agency fatherhood coordinator Joe Scrutchen and his colleagues from Child Support's intake, outreach, and enforcement teams, sit down for a conversation on what fatherhood really means. The group talks presence over perfection, the stigma fathers face navigating the child support system, and how frontline staff are working to change that narrative one conversation at a time. Child support is not just a payment. It is a resource for building stronger families.