Communication Basics: Intentional and Inclusive Communication

Communication Basics: Intentional and Inclusive Communication

Summary

The GBA Inclusion Advancement Committee explores why communication is more than a soft skill—it’s a core competency in the geoprofessional industry. Moderator Rob Howard and panelists Dee Watson, Kent Bannister, and Margaret Panatera discuss how intentional and inclusive communication can reduce friction, strengthen collaboration between disciplines, and support healthier project teams. Through real‑world examples from geotechnical, environmental, and engineering practice, the panel highlights practical techniques for better listening, navigating tone, and creating safe spaces for open dialogue.

Our Moderator:

Rob Howard, PE - Vice President/Geo-Technology Associates, Inc. (GTA)

Our Panel:

Dee Watson, B.A.Sc., SHRM-CP – Human Resources Administrator/Geotechnincal Consultants Inc.

Kent Bannister – President, CEO/Trek Engineering

Margaret Panatera - Principal/GZA GeoEnvironmental, Inc.

Lessons Learned:

Communication is a mutual responsibility — speaker and listener both own it

Always assume positive intent going into conversations