The Gallbladder Test: Is Your Law Firm Too Dependent on One Person? with Sam Price | Ep 199

What would happen if one of your most important employees was suddenly out for three weeks or three months?

For Sam Price, a team member's gallbladder surgery exposed a problem many law firm owners don't recognize until it's too late: too much of the firm depended on what one person knew.

Sam joins Steve Riley on Great Practice, Great Life to talk about reducing key-person dependency through better law firm systems, training, delegation, and cross-training. They explore how unclear instructions and hidden assumptions create bottlenecks, and how better processes can keep your firm moving when someone is unavailable.

In this episode, you will hear:

Why key-person dependency can put your law firm at risk How to document processes without overcomplicating them Why unclear delegation creates avoidable mistakes How to define what "done" really means in your firm How better systems improve training, cross-training, and client service ___________

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If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com.

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Supporting Resources:

Sam Price https://atticusadvantage.com/team/sam-price/