Will Humphreys: Building Better Practices: Teamwork, Recruiting & Profitability

In this episode, Dr. Karen Litzy hosts Will Humphreys, a seasoned physical therapist-turned-entrepreneur, to explore practical strategies that healthcare clinicians can use to build thriving practices. From mastering recruitment to leveraging virtual assistants, Will shares actionable insights to elevate your business, improve profit margins, and strengthen team dynamics.

Main insights include:

·       The significance of team building and how Knicks' teamwork mirrors successful business practices

·       Differentiating purpose and profits for sustainable growth

·       Creating an ideal hire profile and utilizing job scorecards for effective recruiting

·       Leveraging relationships with PT schools and students to build a pipeline of future hires

·       The importance of systems for lead generation and hiring consistency

·       Navigating firing with integrity and fostering alignment within teams

·       How virtual assistants can offload administrative burdens and boost profitability

·       The critical role of ethical billing and a healthy relationship with money

·       Reframing profit as a driver for mission fulfillment and industry impact

·       Practical steps to start implementing change today