Ep. 90: Why Leaders Won't Delegate, With Marcia Erickson

Marcia Erickson is a business and executive coach with ActionCOACH in the Quad Cities, and she spent twenty years in healthcare administration before this. Most of this conversation sits on delegation, and on why so many owners say they want a team that takes ownership and then cannot hand anything over. Marcia's first answer is practical. She says leaders rarely describe what success actually looks like in a role, so we default to saying we will know it when we see it, and the team is ...