IT Horror Stories with Jack Smith

← IT Horror Stories with Jack Smith22 jun · 13 min

Jack's Rants - The New Change Management : ITIL Change Control, Organizational Change, and Why Project Managers Suddenly Need Psychology Degrees

Jack's Rants - The New Change Management : ITIL Change Control, Organizational Change, and Why Project Managers Suddenly Need Psychology Degrees22 jun13 min

Once upon a time, Change Management meant raising an RFC, preparing a rollback plan, and surviving the Change Advisory Board. Today, it also means stakeholder engagement, communication plans, adoption metrics, workshops, and apparently having the emotional intelligence of a licensed therapist

Whether you're a project manager, systems engineer, change manager, or simply someone who's ever heard the phrase "we've always done it this way," this rant will probably feel uncomfortably familiar.

Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-the-new-change-management/

00:23 Introduction

01:23 Evolution of Change

02:39 Change Challenges

04:14 Human Factors

06:56 Practical Solutions

10:25 Conclusion