62. How Workplace Jargon Damages Trust

In this solo episode of It Starts With YOU, Vic O'Farrell explores the surprising connection between trust and communication. We often think trust is built through big actions and broken by major events, but what if it can also be damaged by something much smaller? The words we don't use.

From workplace jargon and acronyms to assumptions about what people already know, Vic explains how language can unintentionally exclude, confuse and alienate others. Whether you're leading a team, presenting to an audience or simply having everyday conversations, the way you communicate can either build trust or slowly erode it.

Using relatable examples from business and everyday life, this short but thought-provoking episode is a reminder that clarity creates confidence, inclusion creates connection and trust grows when everyone feels part of the conversation.

. "It Starts with You" podcast is available everywhere on Wednesdays every fortnight.

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Thank you, Vic.

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