LBM Talks

← LBM Talks11 aug · 22 min

What Credit Managers Should Know About Collection Agencies

What Credit Managers Should Know About Collection Agencies11 aug22 min

<p>What can credit managers learn from someone who has sat on both sides of the collections process? Thea Dudley welcomes Debbie Nute, author of <em>Framework for Success in Construction Collections</em>, who spent 15 years as a construction credit manager before starting and running a nationwide collection agency for 25 years.</p><p>Debbie shares what credit professionals should know about working with collection agencies, from good documentation and realistic expectations to knowing when it’s time to escalate. Plus, hear her “four-call rule,” why waiting too long can hurt your chances of getting paid, and how to find the right collection partner for your business.</p><p><a href="https://www.linkedin.com/in/debbie-nute-415a0a41/" target="_blank" rel="noopener noreferer">Connect with Debbie</a></p><p><a href="https://www.amazon.com/Framework-Success-Construction-Collections-Professional/dp/1965342108/ref=sr_1_1?crid=1XL18DHPXI54Z&dib=eyJ2IjoiMSJ9.U8YFoUwqS12IOGlwpyPhJ50hH6pMVQE4f6T6dX0hZhc.-2vFifMk4lfXp5sRkkp4ddMLl_AY9zA-tpA5LtWY6xQ&dib_tag=se&keywords=debbie+nute&qid=1786390492&sprefix=debbie+nute%2Caps%2C175&sr=8-1" target="_blank" rel="noopener noreferer">Order her book</a></p>