Why Most Lawyer Problems Start With Bad Communication | Gyi Tsakalakis & Jared Jaskot

Picture a new client on day 17. They signed. They are still in pain. Their inbox has gone quiet. And the silence starts to do what silence always does. It fills in the blanks with worry. Did the firm forget me? That is where this episode lives. In this conversation from Kaleidoscope 2025, Brian sits down with Gyi Tsakalakis and Jared Jaskot to talk about something every law firm says matters, but not enough firms actually systemize: client communication. The idea is not complicated. Set expec...