The People-First Culture Pyramid - The Coaching Catchup Series Ep2

<p><strong>The Coaching Catchup Series Ep2 - The People First Culture Pyramid</strong></p><p>This eposide explains how culture becomes real through leader behaviour, not just through values on a wall. Rachel Sparkes walks through the People First Culture Pyramid, showing how trust is built through direction, belonging, and everyday actions, and why consistency, care, and coaching are all required for a genuinely people-first culture.</p><p>Timestamps</p><p>00:00 - Welcome to the People First Culture Pyramid00:42 - What core culture includes beyond slogans on the wall01:56 - Why trust matters in high-trust organizations02:42 - How trust shows up through direction, belonging, and behavior03:41 - The worst manager exercise and what it reveals05:08 - The marshmallow jar metaphor for building trust06:12 - Why trust cushions difficult conversations06:40 - How culture layers build from core culture to coaching07:48 - Why values alone do not create a people-first culture08:50 - Where your culture is right now and what comes nextKey frameworks</p>