Ep. 149 - How to Scale Your FEC Business Through A Positive Culture and Guest Connection with Chris King

On this edition of the Memory Makers Podcast, Russ sits down with Chris King, Partner and CEO at Monster Mini Golf. With over two decades of experience in franchising and family entertainment, Chris shares how maintaining an unwavering vision, connecting authentically with staff, and treating entertainment as the core deliverable drive sustainable success in the FEC market.

"Mini golf isn't our product. Entertainment is our product. Mini golf is simply the vehicle that we use to entertain."

— Chris King

Chris also shares that when challenges arise, operators must balance genuine transparency with steady, optimistic leadership to guide their teams through turbulent moments.