Mintz On Air: Practical Policies — Empathy Meets Employment: Practical Strategies for Managing Employee Stress

Employee stress is at an all-time high, and navigating the line between empathy and accountability has never been more challenging.

In the latest episode of the Mintz On Air: Practical Policies podcast, Jen Rubin is joined by fellow Mintz employment attorneys Natalie Groot and Nikki Rivers to discuss what empathetic management looks like today and how to practice it without creating legal risk.

This episode takes on key challenges employers face, including:

Effectively managing the rise of an “escalation first” workplace

Using empathetic listening as part of workplace therapy, while still emphasizing workplace performance and accountability

Best practices for supporting stressed and anxious employees using active listening and effective and honest communication

Identifying internal resources to support employees, and the importance of building workplace trust

Designed for managers, HR professionals, and in-house legal teams, this conversation offers actionable guidance on balancing compassion with accountability, while still managing effectively.

Listen for actionable strategies to help navigate employee stress, workplace conflict, and evolving expectations.