Symptoms vs. Root Cause: How Leaders Align Teams to Solve the Right Problem

Send us Fan Mail Every leader wants to take action when something goes wrong. But what if you're fixing the wrong problem? In this episode, Jerry Caldwell, President of Bristol Motor Speedway, joins me to explore how leaders can identify root causes, avoid surface-level fixes, and ask better questions to solve the problems that actually matter. ⸻ ⏱️ Episode Highlights [02:02] Symptoms vs. Root Cause: Why solving the wrong problem wastes time and effort. [04:14] The Chariot Race: Preston...