Five Industries. One Blind Spot.

70% of technology transformations fail. Not because of the technology, but because of the gap between what leaders deploy and what people actually do with it.

In this compilation, host Donna P. Mitchell puts a year of the show's strongest answers side by side. Five leaders from five industries — consulting, behavioral science, mission-driven transformation, insurance and health, and product innovation — answer the same question in two rounds: what do organizations get wrong about technology adoption, and what does it actually cost them?

They share almost no vocabulary. They arrived at the same place independently.

It was never the technology. It was the gap.

TOPICS COVERED:

- Why adoption gaps are leadership gaps and experience gaps in disguise

- The difference between sending a message and creating meaning

- Why human-centered discovery has to come before the platform decision

- What executives miss when they fund technology before defining the problem

- Why employees make emotional decisions, not rational ones

- The dignity question nobody is asking about AI and workforce replacement

- Three specific failure signals inside a stalled project