The Power of Visibility: Building a Culture of Transparency in Healthcare with Dr. Manjit Obhrai

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In this episode of SafeSpace., Mariam is joined by Dr. Manjit Obhrai, a former consultant obstetrician and gynecologist who became an NHS executive leader. They discuss leadership in times of crisis, building trust through transparency and visibility, and the importance of accountability and honesty in healthcare.

KEY TAKEAWAYS

Dr. Obhrai emphasises that leaders must be present and approachable, actively engaging with staff at all levels to foster a sense of connection and shared purpose.

Open communication, even when uncomfortable, is crucial for addressing failures and building a culture of accountability.

Every member of the healthcare team, from consultants to support workers, plays a vital role in patient safety and organisational success.

Effective leaders must be able to adjust their style to meet the specific needs of their team and the challenges they face.

When things go wrong, it's important to understand the underlying causes and barriers to change, rather than simply assigning blame.

BEST MOMENTS

"Everybody's important in this organisation. It's building those little bridges that makes a difference."