12 years in ICO Complaints (with Dom Smith) AND Meta settlement

Send us Fan Mail The real problem with complaints isn’t that people are complaining. It’s that unhappy people don’t usually show up unless something already went wrong. So when the ICO says it has to triage harder, that’s the tension. Welcome to the Serious Privacy podcast, where Paul Breitbarth, Ralph O'Brien, and Dr. K Royal connect with Dom Smith of the UK's Information Commissioner's Office to discuss his role in addressing complaints and changes he has seen over the last 12 years. We'll ...