Ep095 – Josh Sargent, CEO of UK, Clark | Tom & Polly: a different way to win | SATT

In this episode, Josh Sargent, CEO of UK for CLARK, the business behind the Tom and Polly life assurance brands joins Steve Henry on Swim Against The Tide.

Josh shares his remarkable journey from a working-class upbringing in Gloucestershire and choosing work before university, to joining the business as an account manager and ultimately rising through the ranks to become CEO.

They explore how Tom and Polly have used distinctive branding, clever customer segmentation and a refreshingly human approach to make life assurance feel simpler and more relevant to younger families.

Josh also talks candidly about scaling from a small team to more than 200 employees, navigating acquisitions and private-equity ownership, and developing his own leadership style along the way.

It’s a fascinating conversation about disrupting a traditional industry, using technology to build stronger customer relationships, and the challenge of continuing to think like a challenger when you’re increasingly becoming one of the established names in the market.

The SATT Team :)

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