AI Beyond Chatbots: EY on Agents, ERP Transformation, and the Skills That Matter

Is AI more than just chatbots — and are you leaving serious business value on the table by thinking it isn't?

Jonathan Kersting hosts TechVibe from the Pittsburgh Technology Council, sitting down with EY's Natalie Freedline and Aaron Rakes for a high-energy conversation about the real-world AI revolution happening right now in business.

Why you should hit play:

• The human side of AI — Why your people aren't being replaced, they're being redeployed, and the new skills every professional needs to stay relevant (hint: it's not coding, it's interrogation).

• AI beyond the chat box — Discover the "seven layers of the cake" and why chat is just one of them. Autonomous agents are already traversing ERPs, CRMs, and email systems — and they don't take coffee breaks.

• The security wake-up call — Non-human identities, silent segregation of duties, and why governance isn't optional when your agents have access to everything.

• Pittsburgh's AI moment — From $100 million in startup investments to local powerhouses like GreenCabbage and Gather AI, the Steel City is quietly becoming an AI stronghold.

• The "just start" philosophy — Why waiting for perfect data, perfect documentation, or the perfect tech stack is the most expensive mistake you can make right now.

Whether you're an AI skeptic, a business leader trying to see real ROI, or just curious about where this technology is heading, this conversation will change how you think about what's possible.

TechVibe is your front-row seat to all things innovation and tech across the Pittsburgh region. Press play and get ahead of the curve.