Interview #90 Ketan Karkhanis, CEO of ThoughtSpot

<p>Ketan Karkhanis, CEO of ThoughtSpot, breaks down why two decades of self-service BI was a hoax that only handed everyone the right to build their own dashboards, leaving companies sitting on 50,000 of them with no idea what to do. He explains why the industry&#39;s shortcut of bolting a language model onto your data and letting it write the SQL is doomed: analytics are deterministic while AI is probabilistic, so the same churn question comes back three different ways and a frontier model on a warehouse lands near 50 to 70% accuracy, a hit rate no other enterprise function could call a product. Ketan also digs into why legacy vendors are just repainting 20-year-old tech with AI, and why he runs agents that own a function rather than a task, like one that approves NDAs end to end and escalates only the 5% it can&#39;t. Finally, he shares why the analyst clinging to dashboards goes extinct while the one who becomes the &quot;AI steward&quot; of governed data wins, as data teams shift from serving humans to serving agents. This episode contains sponsored content.</p>