The Data And AI Podcast

← The Data And AI Podcast17 jul 2025 · 21 min

Exclusive! Harnham to 15,000: The Shift to Personalisation

Exclusive! Harnham to 15,000: The Shift to Personalisation17 jul 202521 min

In this episode of The Data & AI Podcast, Elizabeth Stone, Senior Manager at Harnham, is joined by Charlie Nicholls, CMO at Dexata.

To mark Harnham’s 15,000 placements, Elizabeth and Charlie reflect on how data talent, technology, and customer expectations have evolved over the past two decades, and what that means for the future of work and experience design.

They cover:

What it takes to get personalisation right at scale

How AI is reshaping the workplace and decision-making

The role of experimentation in creating human-centric experiences

Why customer experience optimisation is more critical now

If you're navigating the intersection of data, AI, and customer experience, or just want to hear what the latest in innovation looks like, this episode is for you.

Want to learn more about what 15,000 placements at Harnham means for data & ai hiring landscape?

Check out key insights from Harnham’s CEO, here: https://www.harnham.com/15000-placements-global-data-ai-insights/