28. Answering the Call: Stories from GFC Dispatchers with Ashlee Booth and Rebecca Waller

Welcome to the Georgia Forestry Forum! In today’s episode, GFC's Response Center Managers Ashlee Booth and Rebecca Waller give an inside look at the work of a GFC Dispatcher. Fielding more than 120,000 calls and coordinating over 3,000 dispatches each year, these professionals are the vital link between the public and wildland firefighters in the field. You’ll hear how dispatchers balance customer service with emergency response, along with some of their most memorable calls and moments that ...