The Payments Perspective by Wespay

← The Payments Perspective by Wespay14 aug · 16 min

Why Online Banking Bill Pay Payments May Still Create Paper Checks

Why Online Banking Bill Pay Payments May Still Create Paper Checks14 aug16 min

<p>This episode of the Payments Perspective Podcast explains why an online banking bill pay payment that starts online can still end up as a paper check, and why that matters for both financial institutions and billers. Connie LaChance is joined by Jen Sauers, Senior Vice President of Client Success at CheckAlt, for a practical conversation about biller enrollment, electronic lockboxes, exceptions handling, and the operational impact of delayed payments.</p><p><br /></p><p>If you work in payments, treasury management, receivables, or biller operations, this episode is a useful look at the gap between consumer expectations and what actually happens behind the scenes.</p><p><br /></p><p>For more information about CheckAlt, visit their website at <a href="https://www.checkalt.com/" rel="ugc noopener noreferrer" target="_blank">https://www.checkalt.com/</a></p><p> </p><p>If you are interested in becoming a Wespay Member, more information can be found on our website at <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.mywespay.org%2Fpublic%2Fs%2Fabout-wespay%2Fmembership&amp;data=05%7C02%7Cjpetkovits%40wespay.org%7C6751f0e781724e90f23108dca1c57e92%7Cef55d56c6bac44f7b8198bc11159e977%7C0%7C0%7C638563116832007192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=TRcb%2BjboB0YsU%2FjKtUK%2FAO1Tc5k8FmWdH5uhDJvhVDg%3D&amp;reserved=0" target="_blank" rel="ugc noopener noreferrer">https://www.mywespay.org/public/s/about-wespay/membership</a> </p>